This Privacy Policy explains how Consistent Derma (“we”, “us”, or “our”) collects, uses, and shares your personal information when you access our services, visit our website, make a purchase, or communicate with us (collectively referred to as the “Services”).
Company Details:
Company Name: Consistent Derma
Customer Support: +91 9041719455
Email: info@consistentderma.com
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page along with a revised “Last Updated” date.
2. Information We Collect
a. Information You Provide Directly
- Contact Information: Name, phone number, email, address
- Order Details: Billing and shipping address, payment details
- Account Information: Login credentials and preferences
- Shopping Activity: Products viewed, added to cart, or wishlisted
- Customer Support: Messages, queries, or feedback shared with us
b. Information Collected Automatically
We may collect certain data using cookies and similar technologies:
- Device Information: IP address, browser type, device details
- Usage Data: Pages visited, time spent, clicks, and interactions
c. Information from Third Parties
We may receive information from:
- Payment gateways and service providers
- Marketing and analytics partners
- Delivery and logistics partners
3. How We Use Your Information
Your personal information is used for:
- Order Processing: Payments, shipping, returns, and delivery updates
- Account Management: Creating and maintaining your profile
- Marketing: Sending promotional offers via email or SMS (you can opt out anytime)
- Security: Fraud detection and account protection
- Customer Support: Resolving queries and providing assistance
4. Cookies and Tracking Technologies
We use cookies to improve website functionality, analyze performance, and personalize your experience. You may disable cookies through your browser settings; however, this may affect certain features of the website.
5. Sharing of Personal Information
We may share your data with:
- Service Providers: Payment processors, IT support, logistics partners
- Marketing Partners: For advertising and analytics purposes
- Legal Authorities: When required to comply with applicable laws
- Business Transfers: In case of mergers, acquisitions, or restructuring
We do not sell your personal data or use sensitive information to infer personal characteristics.
6. User-Generated Content
Any reviews, comments, or content you post publicly may be visible to others. We are not responsible for the privacy of information you choose to share publicly.
7. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If such data is identified, we will take steps to delete it promptly.
9. Data Security & Retention
We implement appropriate security measures to protect your information. However, no system is completely secure. We retain data only as long as necessary for business and legal purposes.
10. Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request a copy of your data
To exercise your rights, contact us at info@consistentderma.com. We may verify your identity before processing requests.
11. International Data Transfers
Your information may be transferred and processed in locations outside your country. Where required, we implement appropriate safeguards to protect your data.
12. Complaints
If you have any concerns regarding this Privacy Policy or our data practices, please get in touch with us. If unresolved, you may have the right to lodge a complaint with the relevant data protection authority.
13. Contact Us
For any questions, feedback, or requests regarding this Privacy Policy, please contact:
Consistent Derma
📞 Customer Support: +91 9041719455
📧 Email: info@consistentderma.com
